Legal
Privacy Policy
Last updated: April 3, 2026
1. Introduction
Agape Assisted Living ("we," "our," or "us") operates the website at agapeassistedliving.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
If you have questions or concerns about this policy or our practices, contact us at [email protected] or call (925) 788-2530.
2. Information We Collect
a) Information You Provide to Us
When you submit our contact form, we collect:
- Full name
- Email address
- Phone number
- Your message and care-related questions
This information is submitted via Formspree, a third-party form processing service, and delivered to our team by email. We use this information solely to respond to your inquiry.
b) Information Collected Automatically
When you visit our website, we automatically collect certain information through cookies and analytics tools, including:
- Browser type and version
- Device type (desktop, mobile, tablet)
- Operating system
- Pages visited and time spent on each page
- Referring website (how you found us)
- Geographic region (city/country level, not precise location)
- Clicks on phone numbers, buttons, and links
3. Cookies
Our website uses cookies — small text files stored on your device — to improve functionality and analyze site traffic.
| Cookie | Source | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique visitors | 2 years |
| _ga_* | Google Analytics | Maintains session state | 2 years |
| _gid | Google Analytics | Distinguishes users | 24 hours |
You can control or disable cookies through your browser settings. Note that disabling cookies may affect some functionality of the site. To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.
4. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule tours
- Provide information about our assisted living services
- Improve the content and performance of our website
- Understand how visitors find and use our site
- Comply with applicable legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
5. Third-Party Services
Our website integrates with the following third-party services, each governed by their own privacy policies:
- Google Analytics — Website traffic and user behavior analytics. Google Privacy Policy
- Formspree — Contact form submission processing. Formspree Privacy Policy
- Google Maps — Location and review links. Google Privacy Policy
- Google Fonts — Typography served from Google's CDN. Google Privacy Policy
6. Data Retention
Contact form submissions are retained in our email inbox for as long as necessary to respond to your inquiry and for our business records. Analytics data is retained by Google Analytics for 26 months by default. We do not store form submission data on our own servers.
7. Your Privacy Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the following rights:
- Right to Know — You may request information about what personal data we have collected about you.
- Right to Delete — You may request that we delete personal information we have collected from you.
- Right to Opt-Out — We do not sell personal information. If this changes, you will have the right to opt out.
- Right to Non-Discrimination — We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, contact us at [email protected].
8. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us immediately and we will remove it.
9. Security
Our website uses HTTPS encryption to protect data in transit. While we take reasonable steps to protect your information, no transmission over the internet is completely secure. We encourage you to use caution when sharing sensitive personal or medical information online.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out: